Yin Yang Travel product comes with our guarantee that it will be free from material and manufacturing defects. If a defect appears, we will either repair or replace the product (at our option) free of charge. This guarantee does not cover damage caused by an airline or other common carrier. Nor does it cover wear and tear to components and materials which may occur over time with use of the product.
What is your merchandise return policy?
If you are unsatisfied with your purchase for any reason, you may return it in new and unused condition within 60 days of the purchase date to qualify for an exchange or refund.
Bonus Products: If you return items from an order which included free bonus products, the bonus products must also be returned or their value will be deducted from your refund.
How do I return merchandise purchased from the online Travel Store?
Item purchased from our Travel Store at yinyangtravel.net may be returned to us in new and unused condition within 60 days of the purchase date. To return or exchange purchases, please complete the Return & Exchange Form. A copy of the original packing slip is required. Refunds will be issued to the original payment method. Please allow 2 to 4 weeks for returns processing. Sorry, no refund on shipping charges.
If you’ve received a damaged, defective or incorrect product — or have questions about how to use a product — please email our Customer Service Department at [email protected]